Special Issue on Medical Science Liaison (MSL) Job Satisfaction. Includes our 2009 Survey of the MSL community (N=75) on the contributors of overall job satisfaction by Elizabeth Kupferer PhD. Includes editorial and data collection methodology by Jane Chin PhD. Bonus article Confessions of a Laid-Off MSL (and how to survive the post-layoff-period by Mike Herman.

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TABLE OF CONTENTS

Medical Science Liaison Recruitment and Retention 3
Introduction 3
Reassessing MSL Job Satisfaction for 2009 and Beyond 3
Figure 1: Demographics: Age 5
Figure 2: Demographics: Salary 5
Figure 3: How important is salary to job satisfaction? 6
Figure 4: How important is career path such as MSL levels to job satisfaction? 6
Figure 5: How important is career path such as support for other jobs within the organization to job satisfaction? 7
Figure 6: How important are the tools to do your job such as laptop to job satisfaction? 7
Figure 7: How important are the tools to do your job such as internet card to job satisfaction? 8
Figure 8: How important are the tools to do your job such as having a BlackBerry to job satisfaction? 8
Figure 9: How important are the tools to do your job such as having a company car or car plan to job satisfaction? 9
Figure 10: How important are the tools to do your job such as the thought leader data management system to job satisfaction? 9
Figure 11: How important are the tools to do your job such as research and ISS data management system to job satisfaction? 10
Figure 12: How important are the tools to do your job such as an online travel booking system to job satisfaction? 10
Figure 13: How important are the tools to do your job such as having a corporate credit card to job satisfaction? 11
Figure 14: How important is your territory size to job satisfaction? 11
Figure 15: How important is the percentage of your travel to job satisfaction? 12
Excerpts from Free Text Comments: 12
4 Domains of MSL Job Satisfaction 15
Conclusion 15

Medical Science Liaison Job Satisfaction Survey 2009 16
Introduction 16
Survey Data Collection 16
2009 MSL Job Satisfaction Trends 17
Travel and Territory Size Still Important 17
Career Levels and Opportunities 17
Technology and Tools Emerging as Important 18
What is Old is Still New 18

Confessions of a Laid-Off Liaison 19
Introduction 19
Tick, Tock: Month 8 and Counting 19
Staying Motivated 20
Life as a Laid-Off MSL: Lessons Learned 21
Art of Tenacity 23

8.25×10.75″ 24 pages.

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